How do I claim for a refund?Updated 2 years ago

As per our Refund Policy, payments already made are Non-Refundable and we cannot accept Returns on any items already shipped since we deal with perishable food products. 

If you have any questions or complaints about a product or if you dispute any charges, further references and guidance can be found in our Terms of Service.

But if you have paid for a Snack Box yet did not receive it, found it unsatisfactory, or may have other issues with our products, please simply let us know. It's easier than opening a dispute with your bank or credit card company which normally takes 2-3 months before it is resolved.

Your satisfaction is our top priority so if you have any challenges or issues that you've encountered with your products, just let our friendly support team know and we'll make sure to make it right > [email protected]