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Managing My Orders / Subscription

Account Management, Skip Order, Pause Subscription, Renewal date, Missing or Damaged report, Return & Refund, Cancelation, and other vital concerns.

When will my order ship?

When? For the First Box shipment. For new customers making their first order between the 1st and the 14th, the shipment date will be by the 20th of that month. While, for all new orders made between the 15th and the last day (30/31) of the month, the

Where can I view the status of my orders / subscription?

Managing your DeliciousDoor account is a "piece of gluten-free Cake!". You can monitor your Recent and Past Orders, Manage your Subscription, check the Shipment status, and directly update your Profile information > All in one page >. Home > My Accou

How can I skip a month, skip an order, pause my subscription?

Our customers' 100% satisfaction is and will always be of utmost importance to us. So if there's any unpleasant experience we should be aware of that prompted you to skip or pause (a month, an order, subscription), kindly tell us about it and we'd ma

When is my subscription's Renewal date?

All DeliciousDoor subscription boxes are scheduled to renew by every 12th of the month. To manage and/or see more information regarding your subscription, you can also check via your My Account page >. Home > My Account > Dashboard > Manage Subscript

How do I report a missing or damaged box?

Did your box or the items inside arrive damaged?. Does your package seem to be lost or missing in transit?. Is there something, anything at all, about your order that just isn't quite right?. Please write to [email protected] and we're always

100% Satisfaction Guaranteed! Why Cancel?

We guarantee your experience will be 100% satisfying!. If you don't agree or have any challenges or issues that you've encountered with your products, just let our award-winning support team know and we’ll make it right. Yes, part of our guarantee is

How do I claim for a refund?

As per our Refund Policy, payments already made are Non-Refundable and we cannot accept Returns on any items already shipped since we deal with perishable food products. If you have any questions or complaints about a product or if you dispute any ch